QMS consists of a set of policies, processes and procedures required for planning and executing the production, development & service in the core business area of an organization; areas that can impact the organization's ability to meet customer requirements.
Focused on meeting customer expectations and delivering customer satisfaction. Pay attention to the customers.
ISO 9001:2015 sets out the criteria for a quality management system and is certifiable standard. It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.
It can be used by any organization, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.
This standard has the foundation on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. ISO 9001:2015 helps guarantee that customers get consistent, good quality products and services, which in turn fetches many business benefits.